JED Airport Makkah
Toyota Camry (4 Pax)
85KM
£45
JED Airport Makkah
Hyundai Staria (7 Pax)
85KM
£75
Makkah Madinah
GMC Yukon XL (7 Pax)
450KM
£160
Madinah Airport Madinah Hotel
Toyota Hiace (10 Pax)
25KM
£35
Makkah Madinah
Yutong Bus (54 Pax)
450KM
£450
Customer Helpdesk: Online Support
Everything you need to know about Umrah transport, fleet specifications, and 2026 booking regulations.
Popular: #Yutong #Refunds #Payments #Umrah
Payments & Booking Protocol
No. For security and booking integrity, all payments must be completed online only.
Bookings can be cancelled for a full refund up to 48 hours before the scheduled date.
Cancellations made within 48 hours of the service date are strictly non-refundable.
Yes, we support Apple Pay, Google Pay, and all major credit cards online.
Our prices are all-inclusive; no hidden booking or processing fees are added.
Yes, guest checkout is available, but online payment is required to secure the vehicle.
A confirmation voucher is emailed instantly once the online payment is successful.
We use PCI-DSS Level 1 compliant encryption. Your financial data is never stored on our servers.
Installments are only available for Yutong Bus bookings (20% deposit/80% balance).
No, all prices include the 15% Saudi VAT.
Yes, a digital tax invoice is sent with your confirmation.
Please contact your bank to enable international transactions for Saudi Arabia.
Yes, our calendar is open for all of 2026.
Yes, we maintain flat rates regardless of the time of day.
Yes, we accept all corporate Visa/Mastercard/Amex.
Changes are free up to 48 hours before pickup.
We process it immediately; it takes 5-10 days to hit your bank account.
Yes, please contact our support for bulk booking rates.
Currently, we only accept Card payments and Apple/Google Pay.
Yes, MADA cards are fully supported through our gateway.
Ramadan prices are dynamic and reflect on the booking engine at time of search.
The gateway will charge in SAR; your bank will handle the conversion.
Contact us within 2 hours of booking for an immediate correction.
Not currently; full online payment is required (except for Yutong buses).
No, Sedans require full online payment to secure the slot.
Yutong Bus: Deposits & Specs
A 20% non-refundable (within 48h) deposit is required to hold the coach.
The remaining 80% must be paid at least 7 days before the booking date.
The booking may be automatically cancelled and the deposit forfeited.
Our 2026 fleet features 50-seater and 53-seater configurations.
Approx 12 cubic meters, roughly 50-60 full-sized suitcases.
We use 2024-2026 models for maximum reliability and AC performance.
Selected models have toilets. This must be requested during the deposit stage.
Yes, all our coaches are equipped with free 5G Wi-Fi.
Yes, our buses have USB/HDMI inputs for the internal monitor system.
Yes, our buses use upgraded desert-spec Bitzer compressors.
Yes, every seat has a dedicated USB charging point.
Only the driver is included. Professional guides can be added for an extra fee.
Yes, we have the necessary Tasreeh (permits) for hotel access.
Yes, a PA system is available on all 50-seater coaches.
Yes, premium 140-degree reclining seats with leg rests.
Light snacks are okay; hot meals are discouraged to maintain cleanliness.
Buses are speed-locked to 100km/h per Saudi law for safety.
Yes, for multi-day trips, we handle the driver’s lodging and meals.
Yes, we specialize in AlUla group expeditions.
Yes, all premium Yutong models include fold-down footrests.
4 window exits and 2 roof hatches per TGA regulations.
Standard buses are not, but we can provide lift-equipped buses on request.
Yes, Yutong and Coaster options are available.
Strictly no smoking in all vehicles.
Standard wait at Miqat is 45 mins; extra time can be pre-arranged.
Luxury Fleet (GMC Yukon XL / Staria)
The XL version fits 7 large suitcases plus 6 passengers.
We provide the 7-seater Luxury Lounge version for maximum comfort.
Yes, our Hiace fleet is brand new, specializing in 10-12 passenger groups.
Yes, all our SUVs are 4WD for superior highway stability.
Yes, ISOFIX seats are available upon request.
Typically Black or White high-gloss finishes.
Yes, we guarantee the category; model choice is subject to availability.
Yes, our premium Starias are the highest tech spec for safety.
Only in our Mercedes V-Class VIP Maybach editions.
Maximum 3 adults for comfort, or 2 adults and 2 children.
Similar to the GMC, it fits 5-6 large bags.
Yes, high-grade heat-rejection tinting is standard.
Yes, all our SUVs and VIP Vans feature premium leather interiors.
Yes, all vehicles are monitored 24/7 via our operations center.
Tires are replaced every 30,000km to ensure safety in high heat.
GMC and Staria models include an integrated cool box for water.
Yes, the Lexus ES is our flagship luxury sedan.
4-5 large bags depending on seat configuration.
Yes, we have 15-seater VIP Sprinters available.
Yes, we use the latest 2025/2026 Hybrid models.
Yes, all fuel, tolls, and parking are included.
Yes, all our premium fleet drivers are bilingual.
All our cars are strictly non-smoking.
No, as long as it fits safely in the vehicle.
It is a zero-gravity reclining seat with heating and ventilation.
Airport & Terminal Intelligence
Jeddah (JED) T1 for Saudia/Flynas; North Terminal for most others.
Right at the arrivals gate. Look for your name on a gold-accented board.
We track your flight. We will be there when you land, no extra charge for flight delays.
Yes, we serve Prince Mohammad Bin Abdulaziz International Airport.
No, the parking fee is included in your booking price.
Yes, we provide specialized pickups from Private Aviation.
95km, roughly 75 minutes of driving.
20km, roughly 25-30 minutes.
Yes, this is our most popular route (4.5 hours).
90 minutes free after landing; $15 per hour thereafter.
Absolutely, the driver handles all loading and unloading.
Call our 24/7 dispatch at the number on your voucher.
Train is fast, but our door-to-door service avoids luggage hassle and station transfers.
Yes, we serve Islamic Port for cruise passengers.
Yes, we offer direct Jeddah-Yanbu transfers.
Yes, the Makkah-Madinah highway is well-lit and heavily patrolled.
Yes, we stop at high-quality “SASCO” rest stations.
Please book a larger vehicle (SUV or Van) to ensure safety.
Yes, Jeddah-Taif is a common route we serve.
Yes, booking round trips saves you time on confirmation later.
Yes, most of the route has excellent 5G signal.
One prayer/food stop is standard; extra stops must be pre-booked.
Morning after Fajr or late night to avoid heavy traffic.
Yes, we serve King Khalid International (RUH).
Very heavy. We adjust pickup times to ensure you make your flight.
Umrah & Miqat Procedures
Yes, all Madinah-Makkah trips include this stop by default.
Yes, the driver will stop at a Miqat-area shop for any supplies you need.
We do not provide them, but we provide the transport to buy them.
30-45 minutes is standard for Niyyah and Salah.
No, drivers are for transport only. For guidance, you need a Mutawwif.
Most pilgrims enter Ihram at the airport or on the plane, but we can go to Al-Juhfah if requested.
Yes, all our drivers for Makkah routes are Muslim.
Yes, as part of the Makkah Ziyarat package.
Yes, covering Uhud, Quba, and Masjid Qiblatayn.
Yes, we can drop you there during your Madinah stay.
We accommodate from 1 person to 50 people in a bus.
Yes, we have space in our SUVs for Zamzam bottles.
Yes, we provide transfers via Taif for those intending Umrah.
7:00 AM is best to avoid the heat and the crowds.
Currently, we only provide male drivers for our private fleet.
Yes, many of our drivers are fluent in Urdu, Hindi, and Arabic.
No, but we drop you at the point where wheelchairs are available.
Yes, this is a standard stop in our Madinah Ziyarat.
Yes, you must have your permits ready; we provide the transport.
Yes, if you have a pre-arranged appointment.
Usually 3 to 4 hours.
Yes, we offer special day-trips to the Battlefield of Badr.
Only Muslims can enter the Makkah Haram boundary.
Yes, the King Fahd Complex stop is included in Madinah tours.
It is zero. It is included in the base price.
Routes & Intercity Travel
Yes, it is a 3.5-hour drive through beautiful desert scenery.
Yes, we provide long-distance transfers to NEOM hubs.
Yes, Jeddah-Riyadh or Madinah-Riyadh is available.
Yes, modern high-speed highways connect all major cities.
Yes, this is a popular stop on the way to AlUla.
Yes, we can arrange transfers to the Khaybar volcanic fields.
Yes, for the Red Sea Project and Umluj beaches.
We recommend daytime driving to enjoy the views and for maximum safety.
Roughly 700km from Madinah.
Yes, daily transfers available.
Yes, weekly chauffeur rates are available.
Fuel price doesn’t affect you; your booking price is locked.
As many as needed for safety and prayer.
No, we only operate within Saudi Arabia.
Yes, most of our bookings are one-way city transfers.
It is the best vehicle for that route due to its comfort and power.
Yes, RSI airport transfers are now live.
Yes, we offer Riyadh-based day trips there.
Yes, the Al-Hada road is very steep, but our drivers are experts in mountain driving.
Our SUVs are 4×4 but are for highway use only.
Yes, we cover the southern regions as well.
Roughly 8.5 to 9 hours.
Absolutely, just ask your driver.
Yes, the ‘Saher’ system is everywhere; our drivers follow all limits.
Yes, full passenger insurance is included.
Safety & 2026 Support
Call us immediately. We will GPS track the car and return it to you.
Yes, all hold TGA (Transport General Authority) commercial licenses.
Yes, WhatsApp and Phone support is live 24/7.
We provide a replacement vehicle immediately from our nearest hub.
Yes, every car is cleaned after every trip.
Please request this in advance; we have a limited number of French-speaking drivers.
Yes, every vehicle is equipped per safety regulations.
Yes, we have masks and hand sanitizer in every car.
We have a 99.9% accident-free record since our inception.
Yes, we can send you a live tracking link on WhatsApp.
No, but our drivers are highly professional and respectful of female travelers.
Inform the driver immediately; they will adjust the multi-zone climate control.
Yes, our drivers are trained to assist with boarding and luggage for seniors.
It signifies the vehicle is legally registered for commercial transport.
Yes, we send a feedback link after every trip.
Only by special medical request in advance.
No, for safety, drivers take breaks at rest stops only.
Yes, all drivers carry a digital ID on the TGA app.
Our insurance covers transit damage; notify the driver immediately.
Yes, we store lost items for up to 90 days.
Yes, subject to availability, we can dispatch within 30 minutes.
Yes, all SUVs and Sedans have child safety locks.
Yes, complimentary chilled bottled water is provided.
Yes, as per TGA safety standards.
Email our quality team at the address on your voucher.
Live Customer Support
Can’t find what you need? Speak directly with our 2026 Logistics Experts?
ELITE FLEET
EXPLORE FLEET
LIVE MARKET
JED Airport <> Makkah
£75
Makkah <> Madinah
£130
JED Airport <> Madinah
£160
*Market rates (not including fees)
MED Airport <> Madinah
£35
QUICK LINKS
WHY CHOOSE US
CONNECT
