HajjUmrahTaxi.co.uk (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This policy informs you of how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

1. Data We Collect

As a booking agent, we collect information necessary to facilitate your transportation contract in Saudi Arabia. This includes:

• Identity Data: Name, title, and passport details (if required for specific permits).
• Contact Data: Email address, WhatsApp/telephone numbers.
• Travel Data: Flight numbers, arrival/departure times, hotel destinations, and luggage requirements.
• Technical Data: IP address, browser type, and location data (via cookies).

2. How We Use Your Data

We only use your data when the law allows us to. Primarily, we use it to perform the contract of arranging your booking. We also use it for legitimate interests, such as analyzing website performance via Google Analytics and preventing fraud via PayPal processing.

3. International Transfers (UK to Saudi Arabia)

By using our service, you acknowledge that your personal data (Name, Phone, and Travel Details) will be transferred to Service Providers located in the Kingdom of Saudi Arabia. Saudi Arabia may not have the same data protection laws as the UK; however, this transfer is necessary for the performance of the contract between you and the Service Provider.

4. Sharing with Service Providers

We share your information with vetted Drivers and Partner Fleets only to the extent necessary to fulfill your ride. They are independent Data Controllers and are responsible for their own compliance with local laws once they receive the data for the purpose of the journey.

5. Comprehensive Cookie List

Our website uses cookies to distinguish you from other users and manage your booking cart. Below is a detailed breakdown of the cookies we utilize:

6. Your UK GDPR Rights

Under the UK General Data Protection Regulation, you have the right to:

• Request Access to your personal data.
• Request Correction of inaccurate data.
• Request Erasure of your data (The “Right to be Forgotten”), subject to our legal requirements to keep financial records.
• Object to Processing if we are using “Legitimate Interests” as our legal basis.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and partners who have a business need to know.

For inquiries regarding our data practices, please contact our Data Privacy Officer at info@hajjumrahtaxi.co.uk.